1. Refund Eligibility
Finoocean offers digital educational services. Refunds may be granted only under the following conditions:
- The user has not accessed or used any premium course content
- A technical issue prevents access to purchased materials and cannot be resolved by our support team
- The refund request is submitted within 7 days of purchase
2. Non-Refundable Situations
Refunds will not be issued if:
- The user has accessed, viewed, or downloaded course material
- The user fails to follow program instructions or is unsatisfied with results
- Earnings or financial expectations are not met
- Account is suspended due to policy violations or fraudulent activity
Digital products and educational content, once accessed, are considered consumed services, and therefore are non-refundable.
3. Refund Process
To request a refund:
- Send an email to contact@finoocean.com
- Include your registered email, transaction details, and the reason for your request
- Our team will review and respond within 7–10 business days
Approved refunds will be returned via the original mode of payment only.
4. Payment Disputes
Chargebacks or disputes filed with financial institutions before contacting support will be considered a violation of these terms and may lead to account termination.
5. Changes to Refund Policy
We reserve the right to update this refund policy at any time. Changes will be posted with a revised “Last Updated” date.
